Anastasia Intelligent Virtual Assistant
Enable your customer to contact you 24×7, in natural language, through Anastasia’s Intelligent Virtual Assistant
Anastasia
Intelligent
Virtual Assistant
Enable your customer to contact you 24×7, in natural language, through Anastasia’s Intelligent Virtual Assistant
Intelligent Virtual Assistant
Anastasia Intelligent Virtual Assistant (AVA) solution allows customers to have a new conversation channel which provides value for both the customer and company. AVA uses the power of AI applied to natural language understanding, with pre-trained data for industries such as Retail, Healthcare, Real Estate, Automotive, Financial Services, among others, for the different linguistic variants of Latin America, as well as other specific functions such as sales lead detection and followup and customer interaction analytics.
AVA is rapidly deployed and trained for high precision language and business understanding, delivering value for marketing, sales and/or services business units.
Intelligent Virtual Assistant
Anastasia Intelligent Virtual Assistant (AVA) solution allows customers to have a new conversation channel which provides value for both the customer and company. AVA uses the power of AI applied to natural language understanding, with pre-trained data for industries such as Retail, Healthcare, Real Estate, Automotive, Financial Services, among others, for the different linguistic variants of Latin America, as well as other specific functions such as sales lead detection and followup and customer interaction analytics.
AVA is rapidly deployed and trained for high precision language and business understanding, delivering value for marketing, sales and/or services business units.
FUNCTIONS
Unique conversational experience
Specialization in language, industry, functional area and processes to provide a unique conversation experience.
Integration and action
Integrate and actuate the correct understanding of the communication of a user or client, allowing to materialize the necessary actions to generate the defined value.
Scalable and evolutive
Evolves over time, both in terms of language and functionality, at the same time that it scales in volume of service according to business requirements.
Deployment versatility
Enable incremental implementations, from answers to frequently asked questions to increased value conversations like assisted selling, customer lead capture, or after-sales services.
Language localization
Adapt the Spanish language according to variants that depend on each country, industry or business, which requires careful treatment and permanent supervision by an expert team such as Anastasia's.
Understanding precision measurement and evolution
Deliver a greater level of precision, through continuous analytics, in understanding communication. This keeps it trained and helps it evolve in the level of understanding of current or new customer or user communications.
Business area specialization
Implementing virtual assistants specialized in business areas, without falling into the temptation of trying to cover everything with a single intelligence, is the most appropriate way to capture and deliver value in each interaction. A business can have multiple virtual assistants depending on the need, such as internal / external assistants or for after-sales support or the sale itself.
FUNCTIONS
Unique conversational experience
Specialization in language, industry, functional area and processes to provide a unique conversation experience.
Integration and action
Integrate and actuate the correct understanding of the communication of a user or client, allowing to materialize the necessary actions to generate the defined value.
Scalable and evolutive
Evolves over time, both in terms of language and functionality, at the same time that it scales in volume of service according to business requirements.
Deployment versatility
Enable incremental implementations, from answers to frequently asked questions to increased value conversations like assisted selling, customer lead capture, or after-sales services.
Language localization
Adapt the Spanish language according to variants that depend on each country, industry or business, which requires careful treatment and permanent supervision by an expert team such as Anastasia's.
Understanding precision measurement and evolution
Deliver a greater level of precision, through continuous analytics, in understanding communication. This keeps it trained and helps it evolve in the level of understanding of current or new customer or user communications.
Business area specialization
Implementing virtual assistants specialized in business areas, without falling into the temptation of trying to cover everything with a single intelligence, is the most appropriate way to capture and deliver value in each interaction. A business can have multiple virtual assistants depending on the need, such as internal / external assistants or for after-sales support or the sale itself.
BENEFITS
Accelerate conversational process adoption
Deploys value based conversational experience
Triggers business workflows or processes based on customer's intention understanding
Captures and generates value from and to the customer continuously
Enables to capture new customer intentions or needs
Allows to add new functionalities as it evolves
Understands spanish variations depending on country, business and functional area
BENEFITS
Accelerate conversational process adoption
Deploys value based conversational experience
Triggers business workflows or processes based on customer's intention understanding
Captures and generates value from and to the customer continuously
Enables to capture new customer intentions or needs
Allows to add new functionalities as it evolves
Understands spanish variations depending on country, business and functional area
INDUSTRIES
Manufacturing and Consumer Goods
Optimize your processes with AI and get the benefits from operational data
Retail
Improve retail processes through the power of AI
Transportation and Logistics
Power fleet and customer service management with AI
Construction and Real Estate
Transform construction and real estate industries with the power of AI
Financial Services
Unleash the power of AI to improve operational efficiency, sales effectiveness and lower risk
INDUSTRIES
OUR CUSTOMERS
OUR CUSTOMERS
