Anastasia Intelligent Virtual Assistant

Enable your customer to contact you 24×7, in natural language, through Anastasia’s Intelligent Virtual Assistant
Asistente-Virtual-Inteligente-(AVA)

Anastasia
Intelligent
Virtual Assistant

Enable your customer to contact you 24×7, in natural language, through Anastasia’s Intelligent Virtual Assistant
Asistente Virtual Inteligente (AVA)

Intelligent Virtual Assistant

Anastasia Intelligent Virtual Assistant (AVA) solution allows customers to have a new conversation channel which provides value for both the customer and company. AVA uses the power of AI applied to natural language understanding, with pre-trained data for industries such as Retail, Healthcare, Real Estate, Automotive, Financial Services, among others, for the different linguistic variants of Latin America, as well as other specific functions such as sales lead detection and followup and customer interaction analytics.

AVA is rapidly deployed and trained for high precision language and business understanding, delivering value for marketing, sales and/or services business units.

Asistente Virtual Inteligente (AVA)

Intelligent Virtual Assistant

Anastasia Intelligent Virtual Assistant (AVA) solution allows customers to have a new conversation channel which provides value for both the customer and company. AVA uses the power of AI applied to natural language understanding, with pre-trained data for industries such as Retail, Healthcare, Real Estate, Automotive, Financial Services, among others, for the different linguistic variants of Latin America, as well as other specific functions such as sales lead detection and followup and customer interaction analytics.

AVA is rapidly deployed and trained for high precision language and business understanding, delivering value for marketing, sales and/or services business units.

FUNCTIONS

Unique conversational experience

Specialization in language, industry, functional area and processes to provide a unique conversation experience.

Integration and action

Integrate and actuate the correct understanding of the communication of a user or client, allowing to materialize the necessary actions to generate the defined value.

Scalable and evolutive

Evolves over time, both in terms of language and functionality, at the same time that it scales in volume of service according to business requirements.

Deployment versatility

Enable incremental implementations, from answers to frequently asked questions to increased value conversations like assisted selling, customer lead capture, or after-sales services.

Language localization

Adapt the Spanish language according to variants that depend on each country, industry or business, which requires careful treatment and permanent supervision by an expert team such as Anastasia's.

Understanding precision measurement and evolution

Deliver a greater level of precision, through continuous analytics, in understanding communication. This keeps it trained and helps it evolve in the level of understanding of current or new customer or user communications.

Business area specialization

Implementing virtual assistants specialized in business areas, without falling into the temptation of trying to cover everything with a single intelligence, is the most appropriate way to capture and deliver value in each interaction. A business can have multiple virtual assistants depending on the need, such as internal / external assistants or for after-sales support or the sale itself.

FUNCTIONS

Unique conversational experience

Specialization in language, industry, functional area and processes to provide a unique conversation experience.

Integration and action

Integrate and actuate the correct understanding of the communication of a user or client, allowing to materialize the necessary actions to generate the defined value.

Scalable and evolutive

Evolves over time, both in terms of language and functionality, at the same time that it scales in volume of service according to business requirements.

Deployment versatility

Enable incremental implementations, from answers to frequently asked questions to increased value conversations like assisted selling, customer lead capture, or after-sales services.

Language localization

Adapt the Spanish language according to variants that depend on each country, industry or business, which requires careful treatment and permanent supervision by an expert team such as Anastasia's.

Understanding precision measurement and evolution

Deliver a greater level of precision, through continuous analytics, in understanding communication. This keeps it trained and helps it evolve in the level of understanding of current or new customer or user communications.

Business area specialization

Implementing virtual assistants specialized in business areas, without falling into the temptation of trying to cover everything with a single intelligence, is the most appropriate way to capture and deliver value in each interaction. A business can have multiple virtual assistants depending on the need, such as internal / external assistants or for after-sales support or the sale itself.

BENEFITS

Accelerate conversational process adoption

Deploys value based conversational experience

Triggers business workflows or processes based on customer's intention understanding

Captures and generates value from and to the customer continuously

Enables to capture new customer intentions or needs

Allows to add new functionalities as it evolves

Understands spanish variations depending on country, business and functional area

BENEFITS

Accelerate conversational process adoption

Deploys value based conversational experience

Triggers business workflows or processes based on customer's intention understanding

Captures and generates value from and to the customer continuously

Enables to capture new customer intentions or needs

Allows to add new functionalities as it evolves

Understands spanish variations depending on country, business and functional area

INDUSTRIES


Manufacturing and Consumer Goods

Optimize your processes with AI and get the benefits from operational data


Retail

Improve retail processes through the power of AI


Transportation and Logistics

Power fleet and customer service management with AI


Construction and Real Estate

Transform construction and real estate industries with the power of AI


Financial Services

Unleash the power of AI to improve operational efficiency, sales effectiveness and lower risk

INDUSTRIES


Manufacturing and Consumer Goods

Optimize your processes with AI and get the benefits from operational data


Retail

Improve retail process through the power of AI


Transportation and Logistics

Power fleet and customer service with AI


Construction and Real Estate

Transform constructiona and real estate industries with the power of AI


Financial Services

Unleash the power of AI to improve operational efficiency, sales effectiveness and lower risk

We invite you to try Anastasia

We invite you to try Anastasia

OUR CUSTOMERS

OUR CUSTOMERS